Course Curriculum

  • 1

    Introduction

  • 2

    Beliefs About Meeting Notes and Minutes

  • 3

    Case Study: Three Versions of Meeting Notes

    • Case Study: You Missed It!
  • 4

    Best Practices for Meeting Notes

    • Best Practices for Meeting Notes Made Easy

    • Best Practices Continued

    • Best Practices for Writing
  • 5

    Review of Note-Taking Templates and Examples

    • Reviewing Templates and Examples

    • 1 -- Note-Taking Template 1

    • 2 -- Note-Taking Template 2

    • 3 -- Note-Taking Template 3

    • 4 -- Note-Taking Template 4
  • 6

    Practice Taking Meeting Notes

    • Note-Taking Practice
  • 7

    Evaluating Your Meeting Notes

    • Evaluating Your Meeting Notes

    • Sample Meeting Notes
  • 8

    Making Organizational Changes to Support Note-Takers

    • Article: "How to Help Your Meeting Note-Taker"

    • Ways to Make Organizational Changes
  • 9

    Review: Ways to Reduce Note-Taking Challenges

    • Ways to Reduce Note-Taking Challenges
  • 10

    Course Wrap-Up

    • Final Thoughts

    • Your Evaluation of Meeting Notes Made Easy--Please Complete
  • 11

    Course Presentation Slides

    • PDF of 123 Course Presentation Slides

About the instructor

Business Writing Expert

Lynn Gaertner-Johnston

Lynn Gaertner-Johnston has helped thousands of employees and managers improve their business writing skills and confidence. In her corporate training career of more than 20 years, she has worked with executives, engineers, scientists, sales staff, and many other professionals, helping them get their messages across with clarity and tact. A gifted teacher, Lynn has led writing classes at more than 100 companies and organizations such as MasterCard, Microsoft, Boeing, Nintendo, REI, AARP, Ledcor, and Kaiser Permanente. Near her home in Seattle, Washington, she has taught managerial communications in the MBA programs of the University of Washington and UW Bothell. She has created a communications course, Business Writing That Builds Relationships, and provides the curriculum at no cost to college instructors. A recognized expert in business writing etiquette, Lynn has been quoted in "The Wall Street Journal," "The Atlantic," "Vanity Fair," and other media. Lynn sharpened her business writing skills at the University of Notre Dame, where she earned a master's degree in communication, and at Bradley University, with a bachelor's degree in English. She grew up in suburban Chicago, Illinois.